Coronavirus Covid 19 Public Closures Information

Hull Culture & Leisure Public Update

Statement 25 March 2020

Following government advice to reduce social interaction to help stop the transmission of COVID-19 all of Hull Culture and Leisure sites except the parks will be closed from Tuesday 24 March until further notice. We will update this information as the situation changes.

Update 24 July 2020

Following updates to Government guidance, many of our libraries, museums, park areas and sport and leisure facilities are now in the process of reopening to the public. Please see below for the latest updates on what facilities are open and any further information which may relate to reopenings.

Leisure Centre Membership Update

Following the phased reopening of our leisure centres to welcome you back and experience our Covid-safe facilities, we are giving all our customers with an on-hold Live It Fitness Membership the remainder of July and all of August free of charge. All membership direct debits will be reactivated and payments for September will be taken on the 1st September 2020.

Any members who use Beverley Road Baths , Hull Ice Arena and the Waudby Centre, will have option for their payments to remain on hold until these sites reopen for public use. If you require your membership to remain on hold please email Marketing@hcandl.co.uk or call 01482 616257.

Hull City Hall and Hull New Theatre

Hull City Hall and Hull New Theatre would like to thank our loyal customers for your patience during these unprecedented times.

Our team continue to manage cancelled and/re-arranged events but please be aware that we have extremely limited capacity, therefore there will unfortunately be delays in processing refunds & credits. 

We are working hard to reschedule as many events as possible so we would be extremely grateful if customers are able to await a rescheduled date or accept theatre credit on their box office account for a future event rather than request a refund at this stage.  Details of rescheduled dates will be published online and via social media in due course.

Please be aware that the box office is closed to the public and not available on the telephone, therefore we politely request that you do not attempt to contact us unless absolutely urgent.  Tickets for shows on sale and new announcements can be booked via the website – www.hulltheatres.co.uk.

Thank you for your patience and continuing support and we look forward to welcoming you all back to our venues as soon as possible.

Return of Library Materials

Please don’t worry if your library books, or other materials, are due for return. We won’t be charging fines on any items that will be overdue as a result of the Covid-19 situation. You can renew items online through our website if you are concerned about this. You can also browse the catalogue and use our new select and collect service.

E-books and E-magazines

Don’t forget you can access a host of e-books and e-magazines at home, these can be found online here https://www.hcandl.co.uk/libraries/e-reading-and-e-audio/ebooks-eaudio-and-emagazines There are items suitable for all ages and we are adding more all the time. For example coming soon is a whole range of new children’s magazines.

You can also access a whole host of encyclopaedias and business databases online with your library card. These can be found on our website here (https://www.hcandl.co.uk/libraries/use-library-home).

Virtual Museum’s Collections

Why not visit our virtual museum at http://museumcollections.hullcc.gov.uk/  Explore our collections from home and discover some amazing stories about our past.

Please ensure you follow the latest government advice to stay safe www.gov.uk/coronavirus  

COVID-19 Notice to all of our suppliers

For more information please click here 

Leisure Facilities

  • Albert Avenue Pools: OPEN
  • Beverley Road Baths: CLOSED DUE TO REFURBISHMENT. REOPENING SPRING 2021.
  • Costello Stadium (including outdoor tennis courts): OPEN
  • Ennerdale Leisure Centre (including Ennerdale Cycle Circuit): OPEN
  • Woodford Leisure Centre : OPEN
  • Waudby Centre: CLOSED 
  • Hull Ice Arena: CLOSED 
  • Sutton Golf Course: OPEN

Membership Update

To welcome you back and experience our Covid-safe facilities, we are giving all our customers with an on-hold Live It Fitness Membership the remainder of July and all of August free of charge. All membership direct debits will be reactivated and payments for September will be taken on the 1st September 2020.

Any members who use Beverley Road Baths , Hull Ice Arena and the Waudby Centre, will have the option for their payments to remain on hold until these sites reopen for public use. If you require your membership to remain on hold please email Marketing@hcandl.co.uk or call 01482 616257

Parks & Open Spaces 

All parks will remain open as normal although all commercial events will be cancelled for the time being due to advice on social gathering.

  • Animal Education Centre: OPEN. See update here.
  • Bowling Greens will begin to reopen from 26 June 2020. See update here.
  • Playgrounds and outdoor gyms to begin phased reopen from 9 July 2020. See update here.

Libraries

Libraries are beginning to reopen and the first phase will see the libraries re-open for appointment based services and our FREE ‘Select and Collect’ service only:

  • Avenues Library: CLOSED 
  • Bransholme Library: OPEN
  • Central Library: OPEN
  • East Park Library: CLOSED 
  • Fred Moore Library: OPEN 
  • Freedom Centre Library: OPEN
  • Gipsyville Library: OPEN
  • Greenwood Avenue Library: OPEN
  • Ings Library: OPEN
  • Longhill Library: CLOSED 
  • Waudby Library: CLOSED 
  • Western Library: OPEN

Museums & Galleries  

  • Street Life Museum: OPEN
  • The Hull Maritime Museum:  is now closed to the public for major redevelopment.
  • Ferens Art Gallery: OPEN
  • Hull & East Riding Museum: CLOSED 
  • Wilberforce House: CLOSED 
  • Hands on History Museum: CLOSED 
  • Hull History Centre: CLOSED 

Hull New Theatre & Hull City Hall

If you have purchased tickets within this period, please be assured that you will be contacted in due course to discuss rescheduled dates/refund options as appropriate. The team are contacting customers in date order but due to the volume of productions involved, this may take some time, so we ask that you bear with us at this busy time and refrain from contacting the Box Office, even if your event has passed.

Please keep checking the Hull Theatres’ website and social media channels for further updates over the coming weeks. Thank you for your continued support.

  • Hull New Theatre: All performance cancelled from 17/03/2020 until mid June. More to follow.
  • Hull City Hall : All performance cancelled from 17/03/2020 until mid June. More to follow.

Coronavirus (COVID-19) Public Advice

For more help, advice and information on staying safe please click here