Registering your details
You only need to register once. If you have forgotten your username and password click on 'Forgotten Password' link on the Sign in page.
How do I register?
To register, click on the 'Register today' link on the top right hand side of the screen and fill in your personal details. Enter a memorable username and password, one you will remember. Once you have entered all the mandatory details, click on the 'Register' button at the bottom of the page. It is important that you enter your home address and email address correctly as these are used by the system to generate correspondence. You will then be sent an email to verify your email address. Click the link in the email to verify your account. The email link will only last 24 hours before expiring. If you do not receive the verification email check your spam/junk folder. You may have a filtering system set up on your computer that will not accept our e mails alerts.
How important is it to keep my registration details up to date?
All correspondence which is generated from the system uses details from your registration. Letters are produced using your name and address and confirmation of your application receipt and e mail alerts use your email address. Therefore, it is important that you keep your details up to date.
Please note: If you amend your personal details on your application form such as your name, address, email this will automatically update your registration. Additional information such as employment history or qualifications does not automatically change your registration. This needs to be updated independently.
How do I cancel my registration?
Log in, using your username and password. This takes you to your Home page. Click on 'Edit your details' link and then 'Delete all your details/close registration' link.
Error message when trying to register?
If you, or a member of your family, have already registered in the past using the same email address you will get the following error message:
Error - Email Address is not unique
Please note: If you click on the 'Forgotten Password' link on the Sign In page and enter your email address the system will automatically send you your username and password.
Why do I need to enter my employment history, qualifications and membership of professional bodies before I apply on line?
If your details are entered in your registration (home page) before you apply on line for a job, your details will be pre-populated in each application form you complete. (If you update them after starting to apply on line, the changes will not pre-populate the form.) To enter these details click on 'My dashboard' within the blue banner at the top of the page, from the dropdown list and you will be able to add and amend:
- Employment history
- Membership of professional bodies
- Educational and professional training
- General details such as name, home address and email address.