Hull and East Riding Museum

We're looking forward to welcoming visitors to our Hull and East Riding Museum from Monday 17 May subject to government guidance. Tickets for entry to the museum are available to book below.

Enter a world where 235 million years of

history is brought to life. From majestic mammoths to Saxon invaders, visitors to the Hull and East Riding museum of archaeology can look forward to an experience that is unique, educational and fun.

Walk through an Iron Age village, enter a Roman bath house and look at the stunning mosaics. Discover a mysterious crew of wooden warriors and see our medieval treasures!

 

Entry by advanced online booking only

Please book online and in advance. This is to help us manage the number of people, limit queuing and reduce contact. 

How to book

  • Tickets will be available at 10 minute intervals (with a maximum of 8 tickets available per interval). Every person visiting the museum must have a ticket, we cannot accept more than one person per ticket. In line with the government’s new law prohibiting visits in a group of greater than 6, the maximum number of tickets available per booking is now 6.
  • Entry times are available every 10 minutes Monday-Saturday 10am-3pm, Sunday 11am-2.30pm 
  • Each visit is limited to one hour. If you arrive late for your entry time we may not be able to guarantee entry to the museum.
  • We’ll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email
  • Tickets can be booked by clicking the link below.
  • Please note we will be collecting the name and phone number and email address for each member of the party age 16 and over and their entry times to the gallery in line with the NHS’s Test and Trace system. Data will be kept for 21 days and then destroyed securely. All data will be handled in line with GDPR.

We have created access time slots designed for disabled or neurodiverse people, people experiencing mental health issues and people who were shielding because of illness.

Only 1 group (of up to 6 people) can book to come at these times and there will be 30 minutes until the next group arrives, so the gallery will be less busy (during this time some visitors may still be entering to use the café). The booking is for one time slot for up to 6 people. Please select one when booking your ticket.

Please ensure you read the following information before your visit.

Your safety is our priority

We have made a few changes that put your safety, as well as the safety of our staff, first.  These are some of the additional safety and hygiene measures we have put in place:

Social distancing

The number of visitors to our gallery has been reduced so you can maintain social distancing during your visit. Please follow guidance on any signage placed around the site and act on any guidance our staff may give you.

Face coverings

All visitors are required to wear face coverings in the gallery, apart from those who are exempt. Not all exemptions are visible so please be understanding of others.

If you're feeling unwell

If you or anyone you live with displays symptoms associated with COVID-19, please do not visit; delay your visit until it is safe to do so.

Hand sanitiser stations

Hand sanitiser will be available at the entrance to our gallery and at regular intervals, for you to use. You will be asked by our staff to use hand sanitiser on arrival. If you prefer to use your own hand sanitiser please ensure you show it to our staff on arrival.

Increased cleaning

The frequency of our cleaning throughout our gallery has been increased, including toilets and other facilities. Sites will be cleaned thoroughly before opening and at regular intervals during the day. Toilets will be cleaned hourly. We have tried to minimise the need to touch surfaces, however where this is not possible please follow any guidance and signage.

Protection for our staff

Gloves and eye protection have been introduced for our staff when greeting our visitors and carrying out cleaning.

A new experience

We are the same experience but with added social distancing, one-way routes and a contactless experience.

For your safety and the safety of other visitors, parts of our museums and gallery are currently closed to the public; this includes any interactive or handling elements.

We apologise for any disappointment this may cause but we are sure you will appreciate that we must put the safety of our visitors and staff first. We hope to be able to re-open these areas once it is safe to do so.

For more information about the new visit experience please download our visitor information maps 

To ensure a safe visit for everyone please…

  • Use the one way system
  • Follow any signage placed around the site
  • Act on any guidance our staff may give
  • Respect social distancing during your visit
  • Use the hand sanitiser located at the entrance and at regular intervals throughout the museum
  • Limit the items you bring to the museum and keep your belongings with you at all times.
  • Stay safe

Your visit

When you arrive

  • Please have your ticket ready to show staff, printed or on your phone.
  • Please arrive on time for your pre-booked entry time. If you arrive late for your entry time we may not be able to guarantee entry to the site.
  • When you arrive we may ask you to queue for a short time before entering the site. This is to ensure social distancing of visitors when entering the museum.

During your visit

We are operating a one way system and request that you follow any signage that has been placed around the site.

  • Please ensure you follow social distancing rules during your visit.
  • Please use the hand sanitiser which is located at the entrance and at regular intervals throughout the gallery. If you are unable to use our hand sanitiser please ensure you bring your own and show our Front of House staff on arrival. 
  • Please limit the items you bring and keep your belongings with you at all times
  • Unfortunately we’ve not been able to open all the areas of the museum. For example, first floor areas, the Celtic village and Roman forum galleries are currently closed to the public. We apologise for any disappointment this may cause but you will appreciate that we must put the safety of our visitors and staff first.

Public transport

  • Please follow the latest guidelines on travel and public transport.
  • Hull bus and train station (Paragon Interchange) is a 15 minute walk away. The nearest bus stop is Drypool Bridge on Alfred Gelder Street. 

Parking

  • There is on street blue badge parking on Gandhi Way (formerly George Yard) and Alfred Gelder Street (opposite the White Hart pub).
  • Short stay pay and display parking is available at Lowgate car park on Wilberforce Drive, just a five minute walk away.
  • We do have limited mini bus parking available, please call 01482 616657 or email museums@hcandl.co.uk to book and discuss your requirements.
  • Cycle parking is available outside the Streetlife Museum in the Museums Quarter.

How to find us

The Hull and East Riding Museum of archaeology is in the Museums Quarter on High Street in Hull’s Old Town, near the Streetlife Museum and Wilberforce House, next to the River Hull.

Hull and East Riding Museum
36 High Street
Hull
HU1 1NQ

General Enquiries - 01482 300300

School and Group Booking – 01482 318733

 

Opening hours
Monday 10am - 4.30pm
Tuesday 10am - 4.30pm
Wednesday 10am - 4.30pm
Thursday 10am - 4.30pm
Friday 10am - 4.30pm
Saturday 10am - 4.30pm
Sunday 11am - 4pm

Last admission - 30 minutes before closing

We are open bank holidays (excluding Good Friday) and closed 24 to 28 December inclusive, and 1 January.

Roads and Paths

  • High Street is a cobbled street with a paving stone pavement. It has dropped kerbs at the Museums Quarter entrances.

While you are here

Assistance dogs

  • Assistance dogs are welcome.

Facilities

  • There are two lifts to the first floor near the front and back of the museum next to the stairs.
  • There is a set of toilets (including an accessible toilet) at the entrance to the museum.
  • There is an additional set of toilets, including a baby change facility in the Roman gallery at the back of the museum.
  • The nearest Changing Places toilet is on the ground floor of the Guildhall. Please ask at the reception for directions.
  • Some areas of the museum can be quite dark, for example the Prehistory and Celtic World galleries.

Resources

  • There is a manual wheelchair available to borrow

Gift shop

  • Our gift shop offers a range of archaeological, transport and historical related giftware and books for all ages