Streetlife Museum

In line with the new national restrictions Streetlife Museum will be closed from Thursday 5 November. 

Climb aboard at the Streetlife Museum of Transport and enjoy all the sights, sounds and smells of the past. Admission to the Streetlife Museum is free.

Experience 200 years of transport history as you walk down a 1940’s high street, board a tram or enjoy the pleasures of our carriage ride.

Entry by advanced online booking only

Please book online and in advance. This is to help us manage the number of people, limit queuing and reduce contact.

How to book

  • Tickets will be available at 10 minute intervals (with a maximum of 8 tickets available per interval). Every person visiting the museum must have a ticket, we cannot accept more than one person per ticket. In line with the government’s new law prohibiting visits in a group of greater than 6, the maximum number of tickets available per booking is now 6.
  • In line with Tier 2 guidance people are only allowed to mix indoors with their own household or support bubble, visitors’ cannot arrange to meet indoors at the museum with someone they don't live with.
  • Entry times are available every 10 minutes Monday-Saturday 10am-3pm, Sunday 11am-2.30pm
  • Each visit is limited to one hour. If you arrive after your entry time we may not be able to guarantee entry to the museum.
  • We’ll send your booking confirmation by email. Please make sure you fill in your correct email address when you book to ensure you receive your confirmation email
  • Tickets can be booked by clicking the link below or alternatively by phoning 01482 616 661
  • Please note we will be collecting the name and phone number and email address for the lead member of each party and their entry times to the museum in line with the NHS’s Test and Trace system. Data will be kept for 21 days and then destroyed securely. All data will be handled in line with GDPR.

We have created access time slots designed for disabled or neurodiverse people, people experiencing mental health issues and people who were shielding because of illness.

Only 1 group (of up to 6 people) can book to come at these times and the slot is longer (there will be 30 minutes until the next group arrives), so the museum will be less busy. The booking is for one time slot for up to 6 people. Please select one when booking your ticket.

 

Please ensure you read the following information before your visit

Your safety is our priority

We have made a few changes that put your safety, as well as the safety of our staff, first.  These are some of the additional safety and hygiene measures we have put in place:

Social distancing

The number of visitors to our museums has been reduced so you can maintain social distancing during your visit. Please follow guidance on any signage placed around the site and act on any guidance our staff may give you.

Face coverings

All visitors are required to wear face coverings in the museum, apart from those who are exempt. Not all exemptions are visible so please be understanding of others.

If you're feeling unwell

If you or anyone you live with displays symptoms associated with COVID-19, please do not visit; delay your visit until it is safe to do so.

Hand sanitiser stations

Hand sanitiser will be available at the entrance to our museum and at regular intervals, for you to use. You will be asked by our staff to use hand sanitiser on arrival. If you prefer to use your own hand sanitiser please ensure you show it to our staff on arrival.

Increased cleaning

The frequency of our cleaning throughout our museum has been increased, including toilets and other facilities. Sites will be cleaned thoroughly before opening and at regular intervals during the day. Toilets will be cleaned hourly. We have tried to minimise the need to touch surfaces, however where this is not possible please follow any guidance and signage.

Protection for our staff

Gloves and eye protection have been introduced for our staff when greeting our visitors and carrying out cleaning.

A new experience

We are the same experience but with added social distancing, one-way routes and a contactless experience.

For your safety and the safety of other visitors, parts of our museum are currently closed to the public; this includes any interactive or handling elements.

We apologise for any disappointment this may cause but we are sure you will appreciate that we must put the safety of our visitors and staff first. We hope to be able to re-open these areas once it is safe to do so.

For more information about the new visit experience please download our visitor information maps 

To ensure a safe visit for everyone please…

  • Use the one way system
  • Follow any signage placed around the site
  • Act on any guidance our staff may give
  • Respect social distancing during your visit
  • Use the hand sanitiser located at the entrance and at regular intervals throughout the museum
  • Limit the items you bring to the museum and keep your belongings with you at all times.
  • Stay safe

Your visit

  • When you arrive
  • Please have your ticket ready to show staff, printed or on your phone.
  • Please arrive on time for your pre-booked entry time. If you arrive late for your entry time we may not be able to guarantee entry to the site.
  • When you arrive we may ask you to queue for a short time before entering the site. This is to ensure social distancing of visitors when entering the museum.

During your visit

  • We are operating a one way system and request that you follow any signage that has been placed around the site.
  • Please ensure you follow social distancing rules during your visit.
  • Please use the hand sanitiser which is located at the entrance and at regular intervals throughout the museum. If you are unable to use our hand sanitizer please ensure you bring your own and show our Front of House staff on arrival. 
  • Please limit the items you bring and keep your belongings with you at all times
  • Unfortunately we’ve not been able to open all the areas of the museum. For example, first floor areas at all sites are currently closed to the public. We apologise for any disappointment this may cause but you will appreciate that we must put the safety of our visitors and staff first.

For more information about the new visit experience please download our visitor information maps 

Streetlife Museum Map

Facilities and amenities

Access

We aim to make access to our museums and gallery enjoyable and welcoming to the widest possible public.

  • Please be aware that some of our staff may be wearing face masks or eye protection which can impact on their ability to communicate clearly. If you have any issues please ask for further assistance.  
  • If you have any special access requirements please let us know when booking your ticket or you can call to discuss your needs on 01482 616 661
  • Please note we are still welcoming assistance dogs
  • Need help booking ticket(s)? Call us on 01482 616 661

PDF icon Social Story Streetlife

PDF icon Easy Read Guide To Booking Your Ticket

 

Full information on how to book tickets and what to expect from your visit can also be found below.

 

How to find us

The Streetlife Museum is in the Museums Quarter on High Street in Hull’s Old Town, near Hull and East Riding Museum and Wilberforce House, next to the River Hull.

 

How to find us

The Streetlife Museum is in the Museums Quarter on High Street in Hull’s Old Town, near Hull and East Riding Museum and Wilberforce House, next to the River Hull.

 

Streetlife Museum
High Street
Hull
HU1 1PS

General enquries - 01482 300 300
School and Group Booking - 01482 318733

Opening hours
Monday 10am - 4.30pm
Tuesday 10am - 4.30pm
Wednesday 10am - 4.30pm
Thursday 10am - 4.30pm
Friday 10am - 4.30pm
Saturday 10am - 4.30pm
Sunday 11am - 4pm

Last admission - 30 minutes before closing

We are open bank holidays (excluding Good Friday) and closed 24 to 28 December inclusive, and 1 January.

Take a virtual tour

Virtual view: Education room